Terms and Conditions of Service
These Terms and Conditions (“Terms”) govern all service engagements and use of our professional services, website, and related offerings provided in Singapore.
By engaging our services, you agree to be bound by these Terms.
1. Scope of Services
Our professional services are provided in accordance with the terms outlined in our engagement letter, proposal, or service agreement (collectively, the “Engagement Documents”).
These Terms apply to all services rendered by us, including accounting, tax, corporate advisory, business consultancy, company secretary and other professional services.
Each engagement is a separate contractual arrangement and does not create any continuing obligation for future services unless expressly stated.
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Please refer to the terms and conditions of services separately in the following links for the following professional services provided:
2. Client Responsibilties
Client agrees to:
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Provide complete, accurate, and timely information, documentation, and access as required for us to perform our services.
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Ensure that all representations and information provided to us are true and not misleading.
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Designate an authorised representative to liaise with us on all matters relating to the engagement.
We shall not be held responsible for any delays, errors, or losses resulting from incomplete or inaccurate information provided by you
3. Fee and Payment Terms
The Client shall keep its account with DNS in good standing at all times and this shall be a condition precedent to DNS carrying out the
Professional Service(s).
(a) Full payment is to be made upon confirmation of quotation before commencement of services. DNS reserves the discretion to vary this
requirement in light of the Client’s good credit standing.
(b) For recurring payments, Client shall make payment within fourteen (14) days from date of invoice.
(c) Payment by cheque are to be made payable to ‘D Next Stop Pte Ltd’.
(d) In the event that the Client’s account is not in good standing, DNS reserves the right to refuse continuation of the Professional Service(s)
and to terminate the Quotation.
Any overdue sums from the Client shall be subject to a late interest charge of 24% per annum.
A notice in writing, setting out the indebtedness of the Client, duly signed by the authorized representative of DNS and sent by Certificate of
Posting to the last known address of the Client shall be conclusive proof of such indebtedness.
In the event that DNS takes legal action to recover any overdue sums from the Client, all expenses and legal costs shall be borne by the Client on
an indemnity basis.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
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Sign up to receive updates from us via email or social media channels
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Use a mobile device or web browser to access our content
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Contact us via email, social media, or on any similar technologies
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When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
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to enable you to customise or personalise your experience of our website
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to contact and communicate with you
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for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms
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for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
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to enable you to access and use our website, associated applications, and associated social media platforms
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for internal record keeping and administrative purposes
Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
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Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.
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​You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.
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However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
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a parent, subsidiary, or affiliate of our company
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third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
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our employees, contractors, and/or related entities
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our existing or potential agents or business partners
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sponsors or promoters of any competition, sweepstakes, or promotion we run
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courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
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third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
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third parties to collect and process data
International Transfers of Personal Information
The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.
Your Rights and Controlling Your Personal Information
You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information you understand that we will collect, hold, use and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.
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If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
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If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email-database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.
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If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
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If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Use of Cookies
We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.
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If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details: enquiry@dnextstop.com
